Insurers & your rights insurance in Zambia: all guides

Insurers & your rights · ZambiaLicensed insurance companies in Zambia (PIA list 2026)The PIA's 2026 list: 24 general insurers, 9 long-term insurers, 5 reinsurers.2 min read · Updated 31 October 2026

Insurers & your rights · ZambiaThe Pensions and Insurance Authority (PIA) and the Insurance Act 2021The PIA licenses insurers, brokers and agents and supervises them under the Insurance Act 2021. Premiums: K10.5 billion in 2025.2 min read · Updated 31 October 2026

Insurers & your rights · ZambiaHow to complain about an insurer in Zambia (PIA)Insurer first, in writing. Then the PIA Registrar: pia@pia.org.zm, +260 211 251401, or the complaint form. One year from the end of the insurer's process.3 min read · Updated 31 October 2026

Insurers & your rights · ZambiaYour rights as a policyholder in ZambiaLegible terms, written reasons for a refused claim, 30 days to cancel a life policy, premiums to your broker count as paid, and the right to go to court.2 min read · Updated 31 October 2026

Insurers & your rights · ZambiaCheck an insurer, broker or agent in ZambiaThe PIA publishes one list for the year: 24 general insurers, 9 long-term insurers, 5 reinsurers, 95 brokers, every insurer's agents.2 min read · Updated 31 October 2026