Old Mutual Insurance in Ghana
Licence, claims and complaints
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Old Mutual company licensed in Ghana
| Company | Licensed as |
|---|---|
| Old Mutual Life Assurance Company (Ghana) Limited | Life insurers |
Source: National Insurance Commission, Register of licensed entities (NIC register of licensed entities retrieved on 31 October 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Ghana.
Before you buy from Old Mutual in Ghana
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check the insurer, and the broker or agent who sells you the policy, on the National Insurance Commission's register (nic.gov.gh, "Verify a licensed entity") before you pay.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: the Insurance Act, 2021 sets no general deadline for paying a claim, so ask the insurer for its claims procedure and timeline in writing, and for a written reason if the claim is rejected (NIC consumer education).
- If something goes wrong, complain to the insurer in writing first, then to the National Insurance Commission through its Complaints Hub (niccomplaintshub.com, +233 302 238300, info@nic.gov.gh).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
Old Mutual in other African countries
| Country | Licensed companies |
|---|---|
| Kenya | Old Mutual Life Assurance Kenya Limited; Old Mutual General Insurance Kenya Limited |
| Uganda | Old Mutual Life Assurance (U) Ltd; Old Mutual Insurance (U) Ltd |
| South Africa | Old Mutual Life Assurance Company (South Africa) Limited; Old Mutual Insure Limited; Old Mutual Alternative Risk Transfer Life Limited; Old Mutual Alternative Risk Transfer Insure Limited |
| Botswana | Old Mutual Life Insurance Company (Botswana) (Pty) Ltd; Old Mutual Short-Term Insurance (Botswana) Limited |
| Malawi | Old Mutual Life Assurance Company (Malawi) Limited |
| Namibia | Old Mutual Short-term Insurance Company(Namibia) Ltd; Old Mutual Life Assurance Company of Namibia Limited |
| Rwanda | OLD MUTUAL INSURANCE RWANDA PLC |
| Zimbabwe | Old Mutual Insurance Company; Old Mutual Life Assurance Company |
Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.
Tulinde is independent and not affiliated with Old Mutual. Brand names belong to their owners.
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Frequently asked questions
Is Old Mutual licensed in Ghana?
Yes. 1 Old Mutual company appears on the NIC list (NIC register of licensed entities retrieved on 31 October 2026): Old Mutual Life Assurance Company (Ghana) Limited.
How do I complain about Old Mutual in Ghana?
Write to Old Mutual first; if it does not settle, complain to the insurer in writing first, then to the National Insurance Commission through its Complaints Hub (niccomplaintshub.com, +233 302 238300, info@nic.gov.gh).
How long does Old Mutual have to pay a claim in Ghana?
The same rule applies to every insurer in Ghana: the Insurance Act, 2021 sets no general deadline for paying a claim, so ask the insurer for its claims procedure and timeline in writing, and for a written reason if the claim is rejected (NIC consumer education).