Photo: Pavel Špindler, Wikimedia Commons, CC BY 3.0Botsogo Health Plan: options and contacts
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The options Botsogo lists
Diamond, Platinum, Ruby, Bronze and Health4Me, each with its own page on the Botsogo website (seen on 31 October 2026). Tulinde reproduces no contribution and does not rate the options.
Contacts
Plot 54351, East Wing, Zambezi Towers, CBD, Private Bag 0021, Gaborone; +267 362 4700; customer service botsogocustomerservice@metropolitan.co.bw (Botsogo).
NBFIRA lists it as "Botsogo Health Plan (Pty) Ltd" (Annual Report 2023, Appendix 9C). Compare it with BOMAID, BPOMAS and Pula: medical aid in Botswana.
Regulation and complaints
Medical aid funds are regulated and supervised by NBFIRA under the NBFIRA Act. In January 2025 NBFIRA's own page still said there were no subordinate regulations and rules to license and monitor them, and that it had tendered for their drafting (NBFIRA, medical aid funds).
The five funds collected P2,266 million of contributions and paid P2,161 million of claims in 2022 (NBFIRA Annual Report 2023, Appendix 4).
A refused claim: write to the plan, then follow NBFIRA's complaints procedure.
Already insured?
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Frequently asked questions
What are Botsogo Health Plan's options?
Diamond, Platinum, Ruby, Bronze and Health4Me (website seen on 31 October 2026).
What is Botsogo's phone number?
Sources
- Botsogo Health Plan — official website: Diamond, Platinum, Ruby, Bronze and Health4Me, contacts (seen 31 October 2026)
- NBFIRA — Annual Report 2023: Table 15, Appendix 4 (indicators for insurers), Appendices 6–7 and 9B–9C (lists of insurers and medical aid funds) (Web Archive copy)
- NBFIRA — Medical Aid Funds: regulation under the NBFIRA Act and registered funds (Web Archive copy of 21 January 2025)
- NBFIRA — Complaints: procedure to follow before lodging a complaint with NBFIRA (Web Archive copy of 22 October 2026)