Radiant Insurance in Rwanda
Contacts, licence, claims and complaints
Radiant contacts in Rwanda
- Phone
- 2050, +250788163600
- +250788381093
- info@radiant.rw
- Head office
- KN 3AV, Radiant Building, Kigali
- Hours
- Monday–Saturday 08:00 AM–07:00 PM
- Website
- radiant.co.rw
As published by the company: Radiant Insurance — contact block of the home page (seen 31 October 2026). Tulinde is not Radiant: it cannot answer for the company.
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Get the free PDFRadiant companies licensed in Rwanda
| Company | Licensed as |
|---|---|
| RADIANT INSURANCE COMPANY | Private insurers |
| RADIANT Yacu Ltd | Micro insurer |
Source: National Bank of Rwanda, List of licensed insurers (BNR list of licensed insurers, updated January 2025 (the latest the BNR publishes, checked 31 October 2026)). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Rwanda.
Before you buy from Radiant in Rwanda
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check the insurer on the National Bank of Rwanda's list of licensed insurers, and the broker on its list of licensed brokers, before you pay.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: once the insurer admits liability it must pay within one month of all requirements being met and the amount agreed, and a rejection must be explained in writing within 10 working days (Law n° 030/2021, articles 122 and 123).
- If something goes wrong, complain to the insurer in writing first, then to the National Bank of Rwanda (INTUMWA chatbot, WhatsApp +250 791 700 721 or SMS 6005).
The rules above come from our guides: licensed insurers and how to complain.
Tulinde is independent and not affiliated with Radiant. Brand names belong to their owners.
Frequently asked questions
Is Radiant licensed in Rwanda?
Yes. 2 Radiant companies appear on the BNR list (BNR list of licensed insurers, updated January 2025 (the latest the BNR publishes, checked 31 October 2026)): RADIANT INSURANCE COMPANY; RADIANT Yacu Ltd.
How do I complain about Radiant in Rwanda?
Write to Radiant first; if it does not settle, complain to the insurer in writing first, then to the National Bank of Rwanda (INTUMWA chatbot, WhatsApp +250 791 700 721 or SMS 6005).
How long does Radiant have to pay a claim in Rwanda?
The same rule applies to every insurer in Rwanda: once the insurer admits liability it must pay within one month of all requirements being met and the amount agreed, and a rejection must be explained in writing within 10 working days (Law n° 030/2021, articles 122 and 123).