Sanlam Allianz Insurance in Zambia
Contacts, licence, claims and complaints
Sanlam Allianz contacts in Zambia
- Phone
- +260 211 257713-15
- +260 968 171258
- Toll free (all networks)
- 7549
- Head office
- Sanlam House, corner of Lubuto and Lungwebungu Roads, Plot 1278, Rhodespark, Lusaka
- Website
- sanlam.co.zm
As published by the company: Sanlam Zambia — Contact (seen 7 November 2026). Tulinde is not Sanlam Allianz: it cannot answer for the company.
On this page · 5 sections
Sanlam Allianz company licensed in Zambia
| Company | Licensed as |
|---|---|
| Sanlam Life Insurance Zambia Limited | Long-term insurers |
Source: Pensions and Insurance Authority, Licensed Insurance Entities 2026 (PIA list of licensed insurance entities for 2026, published 2 October 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Zambia.
Before you buy from Sanlam Allianz in Zambia
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check the insurer, and the broker or agent who sells you the policy, on the Pensions and Insurance Authority's list of licensed insurance entities for 2026, and read the insurance disc on the vehicle.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: an insurer that accepts a claim must settle it within the prescribed period, and one that refuses must give you its reasons in writing (Insurance Act 2021, section 28).
- If something goes wrong, complain to the insurer in writing, then to the Registrar of the Pensions and Insurance Authority (pia@pia.org.zm, +260 211 251401) within one year of exhausting the insurer's process.
The rules above come from our guides: check a cover, licensed insurers and how to complain.
Sanlam Allianz in other African countries
| Country | Licensed companies |
|---|---|
| Kenya | Sanlam Allianz Life Insurance (Kenya) Limited; Sanlam Allianz General Insurance (Kenya) Limited |
| Uganda | Sanlam Allianz Life Insurance (U) Ltd; Sanlam Allianz General Insurance (U) Ltd |
| Tanzania | Sanlam Allianz General Insurance Tanzania Limited; Sanlam Allianz Life Insurance Tanzania Limited |
| Ghana | Sanlam Allianz Life Insurance Ghana LTD; Sanlam Allianz General Insurance Ghana LTD |
| Namibia | Sanlam Allianz Life Namibia Ltd; Sanlam Allianz Namibia Ltd |
| Nigeria | Sanlam-Allianz General Insurance Nigeria Ltd; Sanlam-Allianz Life Insurance Nigeria Limited |
| Rwanda | SANLAM ALLIANZ GENERAL INSURANCE Ltd; SANLAM ALLIANZ LIFE INSURANCE PLC |
Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.
Tulinde is independent and not affiliated with Sanlam Allianz. Brand names belong to their owners.
What would you like to do now?
Frequently asked questions
Is Sanlam Allianz licensed in Zambia?
Yes. 1 Sanlam Allianz company appears on the PIA list (PIA list of licensed insurance entities for 2026, published 2 October 2026): Sanlam Life Insurance Zambia Limited.
How do I complain about Sanlam Allianz in Zambia?
Write to Sanlam Allianz first; if it does not settle, complain to the insurer in writing, then to the Registrar of the Pensions and Insurance Authority (pia@pia.org.zm, +260 211 251401) within one year of exhausting the insurer's process.
How long does Sanlam Allianz have to pay a claim in Zambia?
The same rule applies to every insurer in Zambia: an insurer that accepts a claim must settle it within the prescribed period, and one that refuses must give you its reasons in writing (Insurance Act 2021, section 28).