Professional Insurance in Zambia
Contacts, licence, claims and complaints
Professional Insurance contacts in Zambia
- Phone
- +260 956 659 857
- +260 956 659 857
- Website
- picz.co.zm
As published by the company: Professional Insurance Zambia — Contact (seen 31 October 2026). Tulinde is not Professional Insurance: it cannot answer for the company.
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Get the free PDFProfessional Insurance company licensed in Zambia
| Company | Licensed as |
|---|---|
| Professional Insurance Corporation Zambia PLC | General insurers |
Source: Pensions and Insurance Authority, Licensed Insurance Entities 2026 (PIA list of licensed insurance entities for 2026, published 2 October 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Zambia.
Before you buy from Professional Insurance in Zambia
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check the insurer, and the broker or agent who sells you the policy, on the Pensions and Insurance Authority's list of licensed insurance entities for 2026, and read the insurance disc on the vehicle.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: an insurer that accepts a claim must settle it within the prescribed period, and one that refuses must give you its reasons in writing (Insurance Act 2021, section 28).
- If something goes wrong, complain to the insurer in writing, then to the Registrar of the Pensions and Insurance Authority (pia@pia.org.zm, +260 211 251401) within one year of exhausting the insurer's process.
The rules above come from our guides: check a cover, licensed insurers and how to complain.
Tulinde is independent and not affiliated with Professional Insurance. Brand names belong to their owners.
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Frequently asked questions
Is Professional Insurance licensed in Zambia?
Yes. 1 Professional Insurance company appears on the PIA list (PIA list of licensed insurance entities for 2026, published 2 October 2026): Professional Insurance Corporation Zambia PLC.
How do I complain about Professional Insurance in Zambia?
Write to Professional Insurance first; if it does not settle, complain to the insurer in writing, then to the Registrar of the Pensions and Insurance Authority (pia@pia.org.zm, +260 211 251401) within one year of exhausting the insurer's process.
How long does Professional Insurance have to pay a claim in Zambia?
The same rule applies to every insurer in Zambia: an insurer that accepts a claim must settle it within the prescribed period, and one that refuses must give you its reasons in writing (Insurance Act 2021, section 28).