Hollard Insurance in Zambia
Contacts, licence, claims and complaints
Hollard contacts in Zambia
- +260 771 561 833
- info@hollardzam.com
- Car, home and business claims
- claims@hollardzam.com
- Sanika funeral and life insurance
- +260 211 445 700, enquiries@hollardlifezam.com
- Life and funeral claims
- claims@hollardlifezam.com
- Head office
- Stand No. 2374, Pangaea Office Park, Great East Road, Lusaka
- Website
- hollard.co.zm
As published by the company: Hollard Zambia — Contact details (seen 7 November 2026). Tulinde is not Hollard: it cannot answer for the company.
On this page · 5 sections
Hollard companies licensed in Zambia
| Company | Licensed as |
|---|---|
| Hollard Insurance Zambia Limited | General insurers |
| Hollard Life Assurance Zambia Limited | Long-term insurers |
Source: Pensions and Insurance Authority, Licensed Insurance Entities 2026 (PIA list of licensed insurance entities for 2026, published 2 October 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Zambia.
Before you buy from Hollard in Zambia
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check the insurer, and the broker or agent who sells you the policy, on the Pensions and Insurance Authority's list of licensed insurance entities for 2026, and read the insurance disc on the vehicle.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: an insurer that accepts a claim must settle it within the prescribed period, and one that refuses must give you its reasons in writing (Insurance Act 2021, section 28).
- If something goes wrong, complain to the insurer in writing, then to the Registrar of the Pensions and Insurance Authority (pia@pia.org.zm, +260 211 251401) within one year of exhausting the insurer's process.
The rules above come from our guides: check a cover, licensed insurers and how to complain.
Hollard in other African countries
| Country | Licensed companies |
|---|---|
| South Africa | Hollard Life Assurance Company Limited; Hollard Insurance Company Limited, The; Hollard Specialist Life Limited; Hollard Specialist Insurance Limited |
| Botswana | Hollard Life Insurance Limited; The Hollard Insurance Company of Botswana (Pty) Ltd |
| Ghana | Hollard Life Assurance Ghana LTD; Hollard Insurance Ghana LTD |
| Namibia | Hollard Insurance Company; Hollard Life Namibia Limited |
Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.
Tulinde is independent and not affiliated with Hollard. Brand names belong to their owners.
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Frequently asked questions
Is Hollard licensed in Zambia?
Yes. 2 Hollard companies appear on the PIA list (PIA list of licensed insurance entities for 2026, published 2 October 2026): Hollard Insurance Zambia Limited; Hollard Life Assurance Zambia Limited.
How do I complain about Hollard in Zambia?
Write to Hollard first; if it does not settle, complain to the insurer in writing, then to the Registrar of the Pensions and Insurance Authority (pia@pia.org.zm, +260 211 251401) within one year of exhausting the insurer's process.
How long does Hollard have to pay a claim in Zambia?
The same rule applies to every insurer in Zambia: an insurer that accepts a claim must settle it within the prescribed period, and one that refuses must give you its reasons in writing (Insurance Act 2021, section 28).