NICO Insurance in Malawi
Contacts, licence, claims and complaints
NICO contacts in Malawi
- Phone
- 323, +265-111-831 902
- +265 991 323 323
- Head office
- Chibisa House, 19 Glyn Jones Road, Blantyre
- Website
- nicomw.com
As published by the company: NICO Group — Contact Us (seen 31 October 2026). Tulinde is not NICO: it cannot answer for the company.
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Get the free PDFNICO companies licensed in Malawi
| Company | Licensed as |
|---|---|
| NICO General Insurance Company Limited | General insurance companies |
| NICO Life Insurance Company Limited | Life insurance companies |
Source: Registrar of Financial Institutions (Reserve Bank of Malawi), List of licensed, registered and supervised financial institutions as at 30 June 2026 (Registrar of Financial Institutions' list as at 30 June 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Malawi.
Before you buy from NICO in Malawi
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check the insurer, and the broker or agent who sells you the policy, on the Registrar of Financial Institutions' list of licensed institutions published by the Reserve Bank of Malawi.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: the Insurance (Claims Management) Directive, 2014 gives the insurer 5 working days to acknowledge a claim, 7 working days after the documents to present the discharge, and the Registrar may fine it up to 25% of the claim if it does not pay within 14 days of the signed discharge.
- If something goes wrong, complain to the insurer in writing, then to the Registrar of Financial Institutions at the Reserve Bank of Malawi (hotline 80 008 444, complaints-handling@rbm.mw).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
Tulinde is independent and not affiliated with NICO. Brand names belong to their owners.
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Frequently asked questions
Is NICO licensed in Malawi?
Yes. 2 NICO companies appear on the Registrar (RBM) list (Registrar of Financial Institutions' list as at 30 June 2026): NICO General Insurance Company Limited; NICO Life Insurance Company Limited.
How do I complain about NICO in Malawi?
Write to NICO first; if it does not settle, complain to the insurer in writing, then to the Registrar of Financial Institutions at the Reserve Bank of Malawi (hotline 80 008 444, complaints-handling@rbm.mw).
How long does NICO have to pay a claim in Malawi?
The same rule applies to every insurer in Malawi: the Insurance (Claims Management) Directive, 2014 gives the insurer 5 working days to acknowledge a claim, 7 working days after the documents to present the discharge, and the Registrar may fine it up to 25% of the claim if it does not pay within 14 days of the signed discharge.