Donewell Insurance in Ghana
Contacts, licence, claims and complaints
Donewell contacts in Ghana
- Phone
- 0302 763 065
- Head office
- Sir Charles Quist St., Kuku Hill, Osu, Accra
- Website
- donewellinsurance.com
As published by the company: Donewell Insurance — Contact (seen 7 November 2026). Tulinde is not Donewell: it cannot answer for the company.
Donewell company licensed in Ghana
| Company | Licensed as |
|---|---|
| Donewell Insurance LTD | Non-life insurers |
Source: National Insurance Commission, Register of licensed entities (NIC register of licensed entities retrieved on 31 October 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Ghana.
Before you buy from Donewell in Ghana
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check the insurer, and the broker or agent who sells you the policy, on the National Insurance Commission's register (nic.gov.gh, "Verify a licensed entity") before you pay.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: the Insurance Act, 2021 sets no general deadline for paying a claim, so ask the insurer for its claims procedure and timeline in writing, and for a written reason if the claim is rejected (NIC consumer education).
- If something goes wrong, complain to the insurer in writing first, then to the National Insurance Commission through its Complaints Hub (niccomplaintshub.com, +233 302 238300, info@nic.gov.gh).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
Tulinde is independent and not affiliated with Donewell. Brand names belong to their owners.
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Frequently asked questions
Is Donewell licensed in Ghana?
Yes. 1 Donewell company appears on the NIC list (NIC register of licensed entities retrieved on 31 October 2026): Donewell Insurance LTD.
How do I complain about Donewell in Ghana?
Write to Donewell first; if it does not settle, complain to the insurer in writing first, then to the National Insurance Commission through its Complaints Hub (niccomplaintshub.com, +233 302 238300, info@nic.gov.gh).
How long does Donewell have to pay a claim in Ghana?
The same rule applies to every insurer in Ghana: the Insurance Act, 2021 sets no general deadline for paying a claim, so ask the insurer for its claims procedure and timeline in writing, and for a written reason if the claim is rejected (NIC consumer education).